Privacy Policy

Scope of this policy

It covers plumberinfederalway.com (the “site”), operated as Sound Basin Plumbing from 1626 S 341st St, Federal Way, WA 98003. The site advertises plumbing help in Federal Way, WA and nearby towns and refers phone calls. There are no accounts and no forms.

What you tell us on a call

Callers typically share a name, the address of the property and a description of the problem. We use that to pass your call to an independent plumbing company and to help arrange the visit you asked for.

What is collected while you browse

Like most websites, this one may use analytics and advertising tools. They can record technical details such as pages viewed, browser and device type, and approximate location. The purpose is to understand how the site is used and to improve it.

Cookies

A cookie is a small file your browser stores. Cookies can count visits and help show whether an advertisement led to a call. You can block or delete them in your browser settings, though parts of the site may then work differently.

Who may receive information

Call details can go to the company handling your job. They may also reach service providers that host the site, measure traffic or run the phone line. We do not sell your personal information.

How long information is kept

Information is kept only as long as needed to connect calls, operate the site and meet legal obligations. After that it is deleted or stripped of details that could identify you.

Safeguards

Reasonable measures protect what is collected. No website or phone line is perfectly secure, so on a first call leave out anything the plumber does not need, such as payment card numbers.

Your Washington privacy rights

If you live in Washington, you may be able to ask what personal information we hold about you, request a copy, ask us to correct it or delete it, and ask that it not be sold or used for targeted advertising, subject to exceptions allowed by law. You can also ask us to explain a decision we make about a request, and you may have a way to appeal if we decline. We will not treat you differently for making a request. Write to support@plumberinfederalway.com or use the contact page, and we will reply within the time the law gives us. We may need to confirm your identity first.

Children

The site is for adults arranging plumbing work and is not directed at children.

Changes

This policy may be updated, and the version on this page is the current one. For related reading, see the Terms of Use and the about page.

Disclosure. plumberinfederalway.com is an advertising and referral site. The number shown here passes your call to an independent plumbing company. We do not do plumbing work, and that company answers for the job and its price.